Updated at 2021-06-01
We support the following payment options at clozbii.in • Credit Card • Debit Card • Netbanking • UPI There are no hidden charges. You pay only the amount that you see in your order summary at the time of check out. If you see any charges on your credit/debit card for purchases made but you have never created an account or signed up, please check with your family members or business colleagues authorized to make purchases on your behalf. If you’re still unable to recognize the charge, please report the unauthorized purchase within 15 days of the transaction so that we can look into it. Please email us at contact@clozbii.in
In case of a payment failure, please retry ensuring: Information passed on to payment gateway is accurate i.e. account details, billing address, password (for net banking), etc. Kindly also check if your Internet connection has been disrupted in the process.
If your account has been debited after a payment failure, it is normally rolled back to your account within 7 business days. You can email us on contact@clozbii.in with your order number for any clarification.
We accept all cancellations made before the merchant accepts order. Please reach out to our customer services for cancellation requests and refunds. We refund all payments made for orders placed as a store credit, which can be used by customers for future purchases. If we suspect any fraudulent transaction or transactions violating the terms of website use, we are at sole discretion to cancel such orders. These customers/accounts will be denied access from the use of site or purchase of products in the future.
We are providing delivery services to local stores. Hence Shipping is not applicable and return of replacement of food or product as per the policy of respective stores from where customer has ordered. Delivery of the products will be done under 60 minutes from the time Order is accepted by the store.